Frequently Asked Questions
Have a question? Check out our FAQ section for answers to common inquiries.
Need Help? Call 0161 549 2750
Experience the taste of home with our frozen Afro-Caribbean essentials!
Freshness Frozen, Quality Preserved
Free Same Day Click and Collect
Nationwide next day delivery
Quality Goods, Quality Prices
Best Sellers
New Arrivals
Shop Chicken
Jolly Chicken Leg and Thigh Cut (Hard)
£6.99 – £22.99
Jumbo Chicken Leg and Thigh Cut (Hard)
£7.99 – £22.99
Jolly Soft Chicken Leg and Thigh
£6.50 – £21.99
Jolly Hard Chicken Hen Wings
£6.50 – £21.99
Henko Chicken Leg and Thigh Cut (Hard)
£14.00 – £26.00
Whole Henko Chicken Cut (Hard)
£15.00 – £29.00Shop Turkey
Fresh Turkey Mid Straight Wings (Male)
£12.00 – £40.00
Fresh Turkey Mid Straight Wings (Female)
£12.00 – £40.00
Fresh Turkey Joint Stag Wings Cut
£11.00 – £38.00
Fresh Turkey Drumstick Cut
£9.55 – £31.00
Smoked Turkey Wings Cut
£9.50 – £27.00
Turkey Gizzards
£5.00 – £43.00
Smoked Turkey Tail
£5.99 – £20.00
Smoked Turkey Drumstick Cut
£15.00 – £27.00We accept all major credit and debit cards (Visa, MasterCard, American Express)
Yes, you can change or cancel your order—but only if it hasn’t been processed or dispatched yet.
To make changes or cancel: Please contact us as soon as possible after placing your order.
Once dispatched: Unfortunately, we’re unable to make changes or cancellations once your order is on its way.
For help, reach out to our customer service team via email: sales@eskayfoods.com or phone: 01615492750, and we’ll do our best to assist you quickly.
Orders received from Monday – Thursday before 2pm are delivered by the next working day. Orders placed after 2pm on Thursday and during the weekend will be dispatched on Tuesday.
https://eskayfoods.com/shop/We offer flexible delivery options to ensure your order arrives safely and on time:
Local Deliveries (Manchester Region):
If you’re located within the Manchester area, your order may be delivered directly by our friendly in-house team. This allows for a more personal and timely service.Nationwide Deliveries (UK-Wide):
For customers outside Manchester, we use reliable third-party courier services to deliver your order straight to your doorstep—usually with next-day delivery options available.
All frozen and perishable items are carefully packed to maintain quality during transit.
Orders placed before 1PM will be available the same day for pickup.
Orders placed after 1PM will be available for pick up during business hours on the next working day
Yes, we do! At Eskay Foods, we proudly offer wholesale pricing and bulk discounts for restaurants, caterers, shops, and community groups. Whether you’re stocking up on essentials or placing large, regular orders, we can provide competitive rates tailored to your needs.
To learn more or set up a wholesale account, please view contact us page for options to get in touch with us.
It depends on your delivery location:
Local Deliveries (Manchester Area):
If your order is being delivered by our in-house team, a tracking number will not be provided. However, we will personally contact you on the day of delivery with an estimated delivery time to ensure you’re prepared.Nationwide Deliveries (UK-Wide):
For orders sent via our third-party courier partners, you will receive a tracking link via email or SMS once your order has been dispatched, so you can follow your delivery in real-time.
If there’s an issue with your order—whether an item is missing, damaged, or incorrect—please contact us as soon as possible. We’re here to help and aim to provide a resolution within 24 hours.
Be sure to include your order number and a brief description of the issue so we can sort it quickly and efficiently.
